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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debbie dancy

August 21, 2026

5  out of  5
rating by debbie dancy
"For me, this was way less about State Farm and more about the agency. I have been a customer for YEARS! When SF refused to cover our autos (kids!!) I was most upset about leaving HM. I kept
my homeowners there and paid for dual coverage until SF would again cover the vehicles. Again, to be clear, this rating is for Mary, Mary Ann,etc. Not State Farm. Glad to be “home”!"
We responded:
"Thank you, Debbie, for sharing your experience! We're so happy to have you back with us and appreciate your loyalty over the years. It's wonderful to hear that Mary and Mary Ann made such a positive impact. If there's anything else we can do for you, just let us know!"
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Nachelle Burris

August 19, 2026

5  out of  5
rating by Nachelle Burris
"I cannot ask for a better Car Insurance, Life insurance and home insurance company! Happy Mullen knows how to take care of their people!! Thank you for all that you do !"
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Christopher Clarke

August 17, 2026

5  out of  5
rating by Christopher Clarke
"Moving to Charlotte from out of state. Mary Ann was invaluable in getting my NC insurance policies set up!"
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Lindsay Pastore

August 17, 2026

5  out of  5
rating by Lindsay Pastore
"Happy Mullen’s office has been my insurance agent for well over a decade for home, auto, and umbrella policies. They are always quick to respond, knowledgeable, and professional. Highly recommend to anyone looking for a trusted insurance provider!"
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Kayla S

August 11, 2026

5  out of  5
rating by Kayla S
"Mary and Jennifer have been super helpful during this whole process of me switching insurance. They’ve made this experience better than ones I’ve had in the past and has made sure to inform me of any changes or additional information needed to make the process comfortable and easy. I have 3 separate policies with them and I highly recommend Happy Mullen for your State Farm insurance needs if you’re in the Charlotte,NC or SC area."
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Matthew Hultquist

July 16, 2026

5  out of  5
rating by Matthew Hultquist
"Big fan of Happy Mullen and team! They are welcoming and servant leaders. Highly recommend."
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Logan Jain

July 14, 2026

5  out of  5
rating by Logan Jain
"Responsive and easy to work with"
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Jason Cottrell

May 1, 2026

5  out of  5
rating by Jason Cottrell
"Mary has been a great provider of information and made the transition of titling and insuring my daughters car so easy!"
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Sarah Height

March 31, 2026

5  out of  5
rating by Sarah Height
"I saved $1,700 A YEAR by switching to State Farm for my auto and home owners insurance!!"
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Christina Cohen

March 13, 2026

5  out of  5
rating by Christina Cohen
"Great doing business with Jennifer. She had to calls back several times due to my forever changing work schedule. Jennifer explained each policy, was patient and friendly. Fast and reliable service! Thank you for outstanding service!"
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Necie Williams

March 4, 2026

5  out of  5
rating by Necie Williams
"Jennifer was wonderful to work with. She responded quickly and was very patient and understanding when I explained that I could only communicate through email because I was on a work call. Her professionalism and responsiveness made the entire experience smooth and easy."
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Amit Verma

February 19, 2026

5  out of  5
rating by Amit Verma
"Wonderful to work with . They are looking out for your interests by ensuring you are adequately insured and getting a good pri."
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Molly Wilkinson

February 18, 2026

5  out of  5
rating by Molly Wilkinson
"Jennifer was extremely helpful, thorough and patient through the process in getting me ensured in NC."
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Connor Rustemeyer

February 13, 2026

5  out of  5
rating by Connor Rustemeyer
"Mary Ann was a superstar and helped me get everything I needed to bundle in time for my new home purchase"
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Amy Sistrunk

February 13, 2026

5  out of  5
rating by Amy Sistrunk
"Jennifer did an awesome job helping me with my insurance!!"
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Georgia Cummins

February 13, 2026

5  out of  5
rating by Georgia Cummins
"Mary with Happy Mullen State Farm agency has been wonderful to work with the past few years. When I purchased my vehicle, I knew State Farm was the best choice for me because my family had always had wonderful service from them in the past. Getting a great rate for my automobile insurance was easy with the help of Mary. When I moved states, she helped assist me in changing my plan. I would recommend Mary and Happy Mullen State Farm to anyone in the Charlotte area!"
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Katie Winterfield

February 11, 2026

5  out of  5
rating by Katie Winterfield
"Jennifer is so helpful and knowledgeable. She answered all my questions and helped get my car insurance policy set quickly and efficiently."
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Berkeley Gardner

February 10, 2026

5  out of  5
rating by Berkeley Gardner
"We love Happy Mullen and his staff. They have had the same team in place for over a decade and take such good care of their customers. We took a break from State Farm when we moved, but realized how much more we were paying and missed the great service with this team. We are thrilled to be back!"
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Crystal Creatively Blessed

January 23, 2026

5  out of  5
rating by Crystal Creatively Blessed
"I had a conversation with Jennifer at the Happy Mullen
office as always they are getting to work with and Jennifer made this transaction pleasant and care free and in minutes I do recommend State Farm happy Mullen office thank you"
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Jamille King

January 23, 2026

5  out of  5
rating by Jamille King
"Jennifer and Mary Ann were amazing! Super professional, very informative, and genuinely eager to help. They answered every single question without hesitation. 10/10 highly recommend!"
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Nebojsa Gavric

December 31, 2025

5  out of  5
rating by Nebojsa Gavric
"I had an outstanding experience working with Happy Mullen - State Farm Insurance Agent! From start to finish, they were professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. They made the entire process simple and stress-free, answering all my questions and explaining everything clearly. I truly appreciate their attention to detail and excellent customer service. Highly recommend to anyone looking for reliable insurance and a great agent who goes above and beyond!"
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Ricardo Gomez

December 2, 2025

5  out of  5
rating by Ricardo Gomez
"Have been working with the Happy Mullen Team, specifically Mary Ann for the last year or so. Couldn't be happier with the attention to detail and customer service. Always happy to answer questions and help."
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Zack Saunders

November 20, 2025

5  out of  5
rating by Zack Saunders
"I've enjoyed working with Mary Ann of the State Farm team here. Nice to feel some true southern hospitality :)."
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Katie Zollinger

September 25, 2025

5  out of  5
rating by Katie Zollinger
"Such great customer service, a group that truly cares for their clients! I can’t say enough about the group at this office, I do a lot of business with Mary J. and she is exceptional! Our family has “grown up”
with this office, they have insured both of our children as new drivers and hold all of our vehicle policies.
We recently had an accident with one of our vehicles and Mary took great care to provide timely updates, get us fast answers to help drive decisions, making calls on our behalf and running number scenarios with me to figure everything out. She was extremely helpful and calming during a very stressful event.
We have used Happy Mullens office for years and will be clients for life! Thank you team for putting the client first and making every transaction easy and thoughtful."
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Katie Cunningham

August 27, 2025

5  out of  5
rating by Katie Cunningham
"Just moved to Charlotte from Washington and Jennifer was a fantastic help. Very nice and took the time to make sure I understood everything. Highly recommend!"